Refund policy

Return and Refund Policy

At Tee and Caps, we strive to ensure your complete satisfaction with our products. If you're not entirely satisfied with your purchase, we're here to help.

Returns

  • Eligibility: You have 15 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Process: To initiate a return, please contact us at info@teeandcaps.com with your order number and reason for return. We will provide you with the return address and instructions.

  • Shipping Costs: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance. Shipping costs are non-refundable.

Refunds

  • Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  • Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

  • Restocking Fee: A restocking fee of 0% apply.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at  info@teeandcaps.com